SMART LOG-IN USER MIGRATION AND ACCESS SET-UP

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1. FIRST LOG IN TO THE OLD LOG-IN SYSTEM BY NAVIGATING TO myjgid.com/company_account_name

2. SECOND – LOCATE THE USER YOU WANT TO INVITE BY NAVIGATING TO THE USERS/STAFF LIST BY CLICKING ON THE SETTINGS GEAR WHEEL ICON OPEN THE USER PROFILE PAGE AND CLICK ON THE INVITE USER BUTTON, SPECIFY THE RECIPIENT’S EMAIL ADDRESS AND CLICK SEND

3. THIRD, THE INVITED USER NEEDS TO LOCATE THE EMAIL COMING FROM JGID (JGID ACCOUNT SERVICES – accounts@myjgid.com) AND CLICK ON THE ACCEPT INVITE BUTTON

4. FOURTH AND FINAL STEP – SPECIFIY THE PASSWORD YOU WOULD LIKE TO USE, CONFIRM THE COMBINATION IN THE SECOND PASSWORD BOX AND PROCEED TO LOGIN

5. OPTIONAL – IN CASE THE PASSWORD SET UP FAILS, USE THE FORGOT PASSWORD OPTION, TYPE IN THE EMAIL ADDRESS AND CLICK SEND

WHEN YOU RECEIVE THE PASS RESET EMAIL, CLICK ON THE BUTTON AND PROCEED WITH SETTING UP THE NEW PASSWORD

IMPORTANT, ONCE THE INVITATION EMAIL IS SENT, THE OLD LOGIN PAGE AND THE OLD USERNAME WILL NO LONGER BE FUNCTIONAL!!!

USE ONLY myjgid.com WITHOUT ANY EXTENSIONS TO LOG INTO YOUR JGID ACCOUNT BY USING THE EMAIL AND THE PASSWORD YOU HAVE SET-UP ALREADY

NOTE, THE OLD SHORTCUTS/ BOOKMARKS WILL NOT BE WORKING PROPERLY!!! DELETE THEM AND MAKE NEW ONES FOR myjgid.com

USE CHROME BROWSER AS RECOMMENDED BY JGID / ON A MAC COMPUTER IT IS PERFECTLY FINE TO USE SAFARI BROWSER TOO!

FOR ANY URGENT SUPPORT ENQUIRIES CALL OR TEXT US AT +61 416 960 691 OR SEND AN EMAIL TO support@jgid.com

 

 

 

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